eZ-RIDER BUS RIDER GUIDELINES
EZ-Rider...
To ensure a safe and pleasant experience for all passengers, EZ-RIDER has established the following rules of ridership. Adhering to these guidelines helps maintain order and respect among riders and staff.
EZ-Rider Ridership Basics:
At all times...
- Be at the nearest bus stop at least 5 minutes before the bus is due and have your fare, exact change, ticket or pass ready.
- Carry-on items are allowed as long as they DO NOT obstruct aisles or interfere with the doors or safe operation of the bus. Baby carriages must be folded. You must load and unload your own bicycle on the bike rack.
- NO smoking, dipping, eating or drinking on the bus.
- DO NOT talk to the bus driver while the bus is in motion.
- The use of audio devices without earphones is prohibited.
- Loud and/or disruptive behavior is prohibited.
- Firearms and hazardous materials (vehicle batteries, gasoline cans, large glass items, etc.) are prohibited.
- Front seats are designated for senior citizens and persons with disabilities.
- Service animals are allowed and must be under the control of the passenger while onboard buses or in EZ-Rider facilities. Small animals are allowed only if in a secured carrier and they are not dangerous or offensive towards other passengers on bus.
- Wheelchairs are required to be secured for transport.
On Our Side...
Our Commitment to Safety
Safety Protocols at EZ-RIDER
EZ-RIDER prioritizes passenger safety through rigorous vehicle inspections, scheduled maintenance, and comprehensive staff training programs. Each vehicle undergoes daily safety checks to ensure optimal performance. Our drivers complete regular safety and emergency response training to handle diverse transit situations effectively.
Commitment to Secure Transit
Our safety measures include real-time vehicle monitoring, strict adherence to local transit regulations, and continuous staff education. These protocols work together to maintain a secure environment for all passengers throughout their journey.
