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Individuals who wish to be considered for this service will need to complete an application, have the information verified by a medical professional, and be certified by us as paratransit eligible. As part of the certification process, we will schedule the individual for a functional assessment with a licensed occupational therapist to determine the person’s ability, if any, to use the fixed-route system for certain trips.
Individuals who are approved for paratransit service will be notified in writing. Reservations must be made the day before the requested trip(s). The cost for this service is $2.50 for each one-way trip within the ¾ mile of a fixed route; the cost for service for each one-way trip outside of the ¾ mile of a fixed route is $5.00.
Special orange-colored trip tickets
may be purchased in advance at any of our service outlets. One ticket will
be used for each trip within the ¾ mile of a fixed route or it will take two
tickets per trip outside of the ¾ mile of a fixed route.
The bus driver will only assist an individual to get on or off the bus at
the curb. If a person needs assistance beyond this, he/she must be
accompanied by a personal care attendant. Required personal care attendants
may ride free.
For more information on our paratransit program, or to request an application, please call us at (432) 561-9990.
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